Arise Labs

We are an educational content site in the gaming space that provides members with up-to-date research, best-in-class content and live support. We are seeking a Account Manager based in Michigan for a work-from-home position.

As an Account Manager, you will be responsible for providing exceptional customer service and support to our clients. Your day-to-day responsibilities will include:

  • Communicating with clients through online messaging channels
  • Onboarding new customers and ensuring their successful setup
  • Managing client accounts and ensuring compliance with obligations
  • Responding to general inquiries from clients
  • Following up on outstanding invoices

The ideal candidate will possess the following qualifications:

  • Fluency in English
  • 1-2 years of experience in an administrative or customer support role
  • Strong ability to prioritize and escalate user issues as needed
  • Advanced customer service skills, including active listening, empathy, conflict resolution, problem-solving, and professionalism
  • Proven ability to multitask, work independently, and make accurate decisions with a sense of urgency
  • We offer a competitive salary with attractive commission and a flexible work schedule that prioritizes work-life balance. Join our team and be a part of our expanding operations in the United States.